Lauren Gray Couture Jewels | Customer Support

C U S T O M E R S U P P O R T

If you have questions regarding payments, shipping, or any other policy, please contact me.

PAYMENT

I accept Visa, MasterCard, American Express, Discover and bank transfers via Paypal. Payment may be made through Paypal without having a PayPal account.

SHIPPING

Because each item is handmade especially for you, it can take up to 2 weeks before your order is shipped. If you are working with a specific timeframe, contact me for a more accurate shipping estimate. If you need a piece of jewelry by a certain date, please contact me. Items will be shipped via USPS Priority Mail with delivery confirmation. I am not responsible for lost or damaged packages, so please contact me if you would like to add insurance.

Shipping & Handling Fees:

Priority Mail (U.S.): $5.50

Priority Mail (Canada): $11.50

Priority Mail (Mexico): $11.50

Priority Mail (all other countries): $13.50

If you need something a little faster or prefer another shipping method, contact me and I will upgrade your shipping charges to cover any additional costs.

SALES TAX

Illinois residents are subject to 10.25% sales tax.

C U S T O M H A N D M A D E J E W E L R Y

W E L C O M E T O

C O U T U R E J E W E L S

JEWELRY CARE CUSTOMER SUPPORT PRIVACY POLICY

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